Grievance Redressal
We are committed to resolving every concern promptly and fairly. Here is how you can reach us and escalate if needed.
Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at akashca355@gmail.com. Alternatively, the investor may call on +91 97177 63937.
A letter may also be written with their query/complaint and posted at the below mentioned address:
Akash Agarwal
H-87 Noida Sector 63, U.P. 201301
Step 1 — Contact the Research Analyst
Reach out via email, phone, or post with your query or complaint. The client can expect a reply within 21 days of approaching the Research Analyst.
Step 2 — Escalate to SEBI
In case the client is not satisfied with our response, they can lodge a grievance with SEBI at scores.gov.in or may also write to the office of SEBI.
Step 3 — ODR Portal
After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.
For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: "Online Resolution of Disputes in the Indian Securities Market" available at the following link: sebi.gov.in/legal/master-circulars/...
Details of Compliance Officer
Akash Agarwal
Compliance Officer
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